Terms of service

REALE ACTIVES INC.

Last Updated: March 2, 2026

Welcome to realeactives.com and any related websites, mobile sites, or online services that link to these Terms (collectively, the “Site”), owned and operated by Reale Actives Inc. (“Reale Actives,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Site and your purchase, receipt, or use of any products made available through the Site (collectively, the “Products”).

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SITE OR BY PURCHASING, RECEIVING, OR USING PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

IMPORTANT NOTICE REGARDING ARBITRATION: THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AGREEMENT AND A CLASS ACTION/JURY TRIAL WAIVER. SEE SECTION 15.

1. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice as required by applicable law (for example, by posting a notice on the Site or by email). The “Last Updated” date indicates when these Terms were last revised.

Any material changes will apply prospectively only. Disputes arising from conduct that occurred prior to the effective date of the revised Terms will be governed by the version of the Terms in effect at the time the conduct occurred.

Your continued use of the Site after changes become effective means you accept the revised Terms.

2. Privacy

Our Privacy Policy describes how we collect, use, and share information about you. By using the Site, you agree that we may handle your information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

3. Electronic Communications

By using the Site, creating an account, placing an order, or otherwise interacting with us electronically, you consent to receive communications from us electronically (e.g., email, SMS, or notices posted on the Site). You agree these communications satisfy any legal requirement that they be in writing. Message and data rates may apply to SMS.

4. Eligibility; Accounts

(a) You may use the Site only if you can form a binding contract and comply with these Terms and applicable law. The Site is not intended for children under 13.

(b) If you are under 18, you may use the Site only with the involvement of a parent or legal guardian, and you must be at least 18 to purchase Products unless your parent/guardian places the order.

(c) You are responsible for safeguarding your account credentials and all activity under your account. Notify us promptly of unauthorized use.

5. Terms of Sale

(a) Product Information. We try to be accurate, but we do not warrant that product descriptions, images, ingredient lists, shades, or other content are complete, current, or error-free. Product packaging, labeling, and colors (including shades) may vary from images displayed on the Site.

(b) Pricing; Taxes. Prices and availability may change without notice. We may correct errors and cancel impacted orders. You are responsible for applicable taxes, duties, and other charges, except where required by law.

(c) Order Acceptance. Your order is an offer to purchase. We may accept or decline orders in our discretion, including limiting quantities per person/household/order and refusing orders that appear to be placed by dealers or resellers.

(d) Payment. We use third-party payment processors (including Shopify and/or Shopify Payments and their partners). Your payment is subject to the processor’s terms and policies. We are not responsible for processor errors.

(e) Shipping; Risk of Loss. Shipping terms are provided at checkout and/or on the Site. Title and risk of loss pass to you when we deliver the Products to the carrier, except where otherwise required by law.

(f) Returns. Our returns/refunds policy (if any) is posted on the Site (the “Return Policy”) and is incorporated by reference.

(g) Promotions; Gift Cards. Promotions, discount codes, gift cards, and store credits may be subject to additional terms provided at the time of offer or purchase.

(h) Resale / Commercial Use. Products are intended for personal use only and may not be resold, redistributed, or used for commercial purposes without our prior written consent. We reserve the right to cancel or limit orders that appear to be placed for resale or export.

(i) Shipping Delays; Carrier Issues. Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control. Once Products are delivered to the carrier, the carrier is responsible for delivery.

(j) Promotions. Promotions, discounts, and special offers are subject to additional terms and may be modified or discontinued at any time. Promotions may not be combined unless expressly stated.

6. Intellectual Property

The Site and all content, features, and functionality (including text, graphics, logos, images, videos, and software) are owned by or licensed to Reale Actives and protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit the Site or its content without our prior written consent.

7. User Content; Feedback

If you submit reviews, comments, photos, videos, or other materials (“User Content”), you represent you have the rights and permissions to do so. Except where prohibited by law, you grant Reale Actives a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, display, and distribute your User Content for operating, improving, marketing, and promoting the Site and Products. If you provide feedback or suggestions, you agree we may use them without restriction or compensation.

8. Prohibited Conduct

You agree to use the Site in compliance with these Terms and all applicable laws, rules, and regulations. You agree not to: (i) use the Site for unlawful purposes; (ii) infringe others’ rights; (iii) post harmful, deceptive, defamatory, obscene, or abusive content; (iv) attempt unauthorized access; (v) interfere with Site operation (including malware, scraping, or denial-of-service); (vi) send unsolicited promotions; or (vii) use the Site or content for commercial purposes without permission.

9. Third-Party Services and Links

The Site may link to or integrate with third-party services (e.g., payment processors, shipping carriers, analytics providers, social platforms). We do not control and are not responsible for third-party services or sites. Your use of third-party services is at your own risk and subject to their terms.

10. HEALTH AND PRODUCT DISCLAIMERS

INFORMATION PROVIDED ON THE SITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT MEDICAL ADVICE. YOU SHOULD CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE USING ANY PRODUCTS, PARTICULARLY IF YOU HAVE A MEDICAL CONDITION, ALLERGIES, ARE PREGNANT OR NURSING, OR ARE TAKING MEDICATIONS.

UNLESS EXPRESSLY IDENTIFIED AS AN OVER-THE-COUNTER DRUG PRODUCT, OUR PRODUCTS ARE COSMETICS AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

INDIVIDUAL RESULTS MAY VARY. TESTIMONIALS AND BEFORE-AND-AFTER RESULTS REFLECT INDIVIDUAL EXPERIENCES AND DO NOT GUARANTEE SIMILAR RESULTS.

11. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, CONTENT, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, REALE ACTIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA/GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM OR (B) US $100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Reale Actives and its affiliates, and their respective officers, directors, employees, agents, contractors, licensors, and service providers, from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your User Content, or your violation of these Terms or applicable law.

14. Copyright / DMCA

If you believe that any content on the Site infringes a copyright you own or control, you may submit a written notification to our designated agent in accordance with the Digital Millennium Copyright Act (“DMCA”). Your notice must include: (i) identification of the copyrighted work you claim has been infringed; (ii) identification of the material you claim is infringing and information reasonably sufficient to permit us to locate the material (e.g., a URL); (iii) your name, address, telephone number, and email address; (iv) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (v) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner; and (vi) your physical or electronic signature. We may, but are not obligated to, register and maintain a designated agent with the U.S. Copyright Office in accordance with applicable law.

Designated Agent (DMCA):

Reale Actives Inc., Attn: Legal (DMCA)

Email: legal@realeactives.com

We may remove or disable access to allegedly infringing material and, in appropriate circumstances, terminate repeat infringers.

15. Governing Law; Dispute Resolution; Arbitration; Class Action Waiver

(a) Governing Law. These Terms and your use of the Site are governed by the laws of the State of California, without regard to conflict-of-law rules.

(b) Mandatory Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or Products will be resolved by confidential, binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (as applicable to consumer disputes), as modified by these Terms. The arbitration will be conducted in Los Angeles County, California, unless you and we agree otherwise. If the AAA Consumer Arbitration Rules apply, they will govern the allocation of fees and costs, including any limitations on consumer filing fees.

(c) Class Action and Jury Trial Waiver. YOU AND REALE ACTIVES AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU ALSO WAIVE ANY RIGHT TO A JURY TRIAL.

(d) Injunctive Relief. Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our intellectual property in any state or federal court in Los Angeles County, California, and you consent to venue and jurisdiction there.

(e) Time Limit. Any claim must be filed within one (1) year after the claim arises, unless a longer period is required by law.

(f) Mass Arbitration. If 25 or more similar claims are filed against Reale Actives by the same or coordinated counsel, the parties agree that such claims will be handled in staged proceedings consistent with applicable AAA rules to promote efficiency and reduce burden.

16. Termination

We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms. Sections that by their nature should survive termination (including Sections 6–15) will survive.

17. Miscellaneous

These Terms (together with the Privacy Policy and any policies referenced on the Site) constitute the entire agreement between you and Reale Actives regarding the Site and Products. If any provision is held unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce any provision is not a waiver.

No Partnership or Agency. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Reale Actives as a result of these Terms or your use of the Site. You may not bind Reale Actives in any manner.

18. Contact

Questions about these Terms: Contact Reale Actives Inc.

Email: support@realeactives.com (customer support) | legal@realeactives.com (legal)